In the workshop, this theme consisted of the following sessions:

This theme looks into the following areas:
  • Information and data management
    • Data management and curation
    • Information management
  • Personal knowledge management
    • Personal effectiveness
    • Use of social media for personal data, information and knowledge management
  • Organizational knowledge management
    • Institutional memory
    • Innovation in and outside the organization
  • Knowledge sharing
    • Online, using e.g. social media
    • Offline in personal interactions and at meetings and events that are properly organized and facilitated
  • Social learning
    • Collective, transformational learning through e.g.
      • Action research
      • Multi-stakeholder process interventions
      • ...
    • Innovation (see organizational KM)
  • Monitoring of communication and knowledge work
    • Social media monitoring
    • Monitoring of knowledge work (creation, sharing, use, evaluation of knowledge, behaviour changes as a result etc.)
    • Link with impact assessment